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Patient Engagement Weekly Bulletin – Wednesday 10th July 2019

Posted on 15th July, 2019 in News

Subject: Join us at our next Governing Body meeting

Our next public Somerset Clinical Commissioning Group Governing Body meeting will take place on Thursday 25 July at 9.30am at the Canalside in Bridgwater (TA6 6LQ).

Members of the public are welcome to attend the meeting to listen to the items being discussed. There is an opportunity to ask questions at the beginning of the meeting.

The agenda and papers will be available on our website about a week before.

Subject: Jargon buster updated

The NHS uses lots of jargon and new acronyms come into use all the time. From engagement activities our lay users, patients and the public tell us it is sometimes difficult to understand what is being discussed. In meetings staff sometimes slip into using jargon without realising, which makes it difficult for lay users or members of the public to speak up and ask what the jargon means.

Our lay members and staff have helped us create a jargon buster and we’ve recently reviewed and updated it. The updated version is now available on our website

Subject: Frome Community Hospital Summer Fair

Frome Community Hospital summer fair will take place on Saturday 13 July from 11am-3pm at Frome Community Hospital, Enos Way, Frome, BA11 2FH.

For more information contact Melissa or Stacey on fromeadmin@sompar.nhs.uk or call 01373 454740

Subject: Frome Community Hospital – Community Forum – 29 July

Come along and have your say about your local hospital.

Monday 29 July, 6pm-8pm, Moxon Suite, Frome Community Hospital.

Do drop in any time between 6pm and 8pm, even if you only have five minutes to spare. This will be a relaxed informal evening with Angela Lloyd, Matron, and other members of staff from various departments.

We would like your ideas, comments, feedback, or just a chat, and for us to be able to share information about your hospital and the services we provide.

This could also be an opportunity to become a member of the Friends of Frome Hospital, find out more about volunteering at the hospital or to find out about other support services in the local area.

Subject: Somerset Community Foundation drop in day

Somerset Community Foundation’s next HPC Community Fund drop in day is Tuesday 30 July.

If you’ve got an idea that could mitigate the impacts or increase the opportunities of the Hinkley Point C build, why not come and meet their grants team.

They’ll be on-hand for a chat 10am-4pm at Holford Village Hall on the A39, opposite The Plough Inn Holford, TA5 1SD.

Subject: Healthwatch drop in sessions

Talk to Penny, Healthwatch Engagement Officer about your health and care experiences at Priorswood Community Centre, Taunton, on Monday 29 July. Penny will be there between 9.30am and 12.30pm so why not drop in and have a chat.

Future drop in date for your diary:

  • Tuesday 27 August, Lyngford Park Family Fun Day, 11am-3pm

Subject: Invitation: Engage Voluntary Sector Forum

The Engage Voluntary Sector Forum will take place in Taunton on Monday 29 July.

Refreshments will be available from 10am. The meeting will commence at 10.30am and end by 1pm.

The Forum is being held at The Albemarle Centre, Albemarle Road, Taunton TA1 1BA. A map and directions are available from their web site at: http://www.alblifeskills.org/contact.html

This is a great opportunity for attendees to share news and ideas. Please come prepared to participate in the Information Sharing session.

The speakers are:

  • Alan Hall, Project Manager – The new Country Park in Taunton
  • Susan Bickle, St Margaret’s Hospice – Hospice care and what it means
  • Suzie Wilkinson, Coordinator – Farming Community Network in Somerset (FCN)

It would be appreciated if you could confirm if you will be attending by emailing Jo at volunteercentre@engagews.org.uk.

Subject: Congratulations to Mary Robertson, NHS Parliamentary Awards

Mary Robertson, South Petherton Community Hospital League of Friends, has been announced as the South West regional finalist in the Lifetime Achievement category in the NHS Parliamentary Awards 2019.

Mary joined South Petherton Community Hospital as Ward Sister in 1975, became Matron in 1977, and Hospital Manager in 1988.

Mary was Chairman of the League of Friends when the old hospital was condemned. With her colleague Dorothy Hudson they launched an ultimately successful local drive to create a new hospital dedicated to stroke rehabilitation and community care.

The national winners were announced in the House of Commons on Wednesday 10 July. While Mary did not win the national award, it is a real triumph to be the south west regional winner.

Congratulations and well done to Mary on this fantastic achievement and her dedication and commitment to the NHS.

Subject: Somerset’s SEND Customer Satisfaction Survey- have your say!

We are asking young people, parent carers and practitioners for their feedback about what is working, or not working across Education, Health and Social Care as a whole.

We would be grateful if you could spare a little of your time to complete the survey before Friday 19 July 2019 to help us shape and improve the offer in Somerset.

The results from the survey will be used to inform the future development of SEND support in Somerset and we will share the outcomes with you.

You can complete the surveys online:

For children and young people:

For parent carers:

For practitioners:

Alternatively, if you would like to request a paper copy of any of the surveys please contact:

Jemma Lang
Email: jxlang@somerset.gov.uk
B1 West
County Hall
Mobile: 07469 413359

If you have any queries or need support completing the questionnaire please get in touch.